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critical incident stress management

How can you recieve meaningful assistance after a tragedy? CISM is a specialized package of crisis intervention techniques used to alleviate reactions to traumatic experiences.

what is CISM?

Critical incident stress management (CISM) is a type of crisis intervention designed to provide support for those who have experienced traumatic events. It can be implemented with individuals, families, groups, organizations, and communities and is meant to do the following:

  • Lessen the impact of the critical incident

  • Normalize instinctive reactions to the incident

  • Encourage the natural recovery process

  • Restore the adaptive functioning skills of the person and/or group

  • Determine the need for further supportive services or therapy

why use CISM?

The physical and psychological well-being of those who endure traumatic events depends on our response as a group. How we help them manage the stress of the critical incident play a major role in the speed and ease of their return to their old work and life rhythms. Critical incidents are defined as events that threaten physical or emotional safety or events that result in physical or psychological harm that include:

  • Death in the workplace/community

  • Violence in the workplace/community 

  • Hostage situations or robberies

  • Natural disasters

Supportive Friend

supporting you in the face
of trauma

types of interventions

Crisis Management Briefing (CMB) 

This is intervention is informational. Its purpose is to inform large groups about any event that will have or has had a great impact on those individuals. A CMB can happen before, during, or after the incident.

Critical Incident Stress Debriefing (CISD)

A CISD is an interactive group that allows members to debrief with one another. It promotes recovery in order to allow individuals get back to their day-to-day activities as soon as possible.


The purpose of this debriefing is to help individuals/groups cope with the impact of an incident.


contact us to help you process a traumatic event

Susanna Rickman

Susanna Rickman

(269) 381-1510 

our CISM team

Nichole Angel

Nichole Angel

Ashley Kipp

Ashlely Kipp

Sarah Mead

Sarah Mead

Justin Ealy

Justin Ealy

Renwick Ballew

Renwick Ballew

Susanna Rickman

Susanna Rickman


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Calhoun Intermediate School District logo
Family Children Services logo
Integrated Servies logo
Michigan Crisis Response Association logo
Portage Public Safety logo
Van Buren ISD
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