employee technical support
Having a technical or hardware issue, or need to submit an IT request? We can help.
**For ongoing or known issues that already have a tracking form or posted instructions, please use those instead of submitting a new ticket.
For all other technical issues and IT requests, please complete the
Trouble Ticket & Request Form
After submitting the form, you will be redirected back to this page, so please avoid multiple submissions. If you are experiencing multiple related issues, please include them in a single ticket whenever possible.
Once submitted, you will receive an automated confirmation email from IT Support containing your ticket number and additional information about your submission.
Tickets for known issues may be closed with directions to the correct tracking form or instructions, depending on the issue.
If you do not receive a confirmation email within one hour, please first check your junk/spam folder. If it is still not received, contact IT Support at IT@gryphon.org.