Dialing "Dial 2-1-1"
Dialing 2-1-1 is the first step in providing the caller easy access of information about a broad range of health and human services available in the Kalamazoo and Southwest Michigan region. Professional Information and Referral Specialists work with callers to assess their needs, determine their options, and provide appropriate programs and services. The specialists from Gryphon Place give support, intervene in crisis situations, and advocate for the caller as needed. This 24-hour line works in conjunction with the Gryphon Place HELP-Line.
Gryphon Place is a regional partner for Michigan 2-1-1, a non-profit organization that maintains an online, state-wide database of health and human services resources. The regional portion of the database includes more than 300 nonprofit organizations and government agencies providing health and human services in Kalamazoo, Allegan, Van Buren, Berrien and Cass Counties. Gryphon Place also handles 2-1-1 calls for other Michigan regions during off hours.